Data

Dia and the GDPR: AI training, data location and DPA

Better Answers: Trains on your data unless you switch it off. EU hosting not documented · DPA not stated.

Vendor: The Browser Company of New York, Inc. (Dia)Research, forms and storageChecked on How we check

Verdict

Is Dia GDPR compliant?

Better Answers

Personal

Trains on your data unless you switch it off

EU hosting not documented · DPA not stated

Price: $10 / mo

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Training

Does Dia train on your data?

Trains on your data by default?

Checked

Trains on your data unless you switch it off.

Yes, unless you opt out: the Terms of Use license lets Dia use your content and outputs to develop and improve Dia, including to train its models. Opt-out is in Settings > Privacy. Its AI partners are contractually barred from training.

Vendor's wording: “to enable Browser to provide, maintain, develop and improve Dia, including to train our models. If you want to opt-out from our use of your User Content to train our models, you may do so in the privacy section of your account settings.”

Source: diabrowser.comUser Content licenceSecond source: diabrowser.comChecked on

Switch-off

How do you turn off AI training in Dia?

How to switch training off

Checked

You can switch the training off.

Settings > Privacy > 'Share content data to help improve Dia' (switch it off). Organizations can disable content sharing for everyone.

Vendor's wording: “You can disable this by going to Settings → Privacy → Share content data to help improve Dia.”

Source: diabrowser.comFAQ: Which AI models do you useSecond source: diabrowser.comChecked on

Location

Where does Dia store your data?

Where data is stored by default

Checked

United States: Dia is hosted and operated in the US; chats, history and files are encrypted and stored locally on the device by default.

Vendor's wording: “Dia is hosted and operated in the United States (“U.S.”) through The Browser Company and its service providers.”

Source: diabrowser.comInternational transfersChecked on

Processors

Who else handles Dia data?

EU–US Data Privacy Framework

Checked

Not listed.

No listing found for search term 'Browser Company'

Source: dataprivacyframework.govSearch 'Browser Company' returned 'Query returned no results'Checked on

Retention

How long does Dia keep your data?

How long data is kept

Checked

Shared content data is kept 30 days, not tied to the account, then deleted; deleting an account removes associated data within 30 days. Chats, files and history are stored locally and can be cleared by the user.

Vendor's wording: “If you choose to share content data with Dia, it is not associated with your account and deleted from our servers after 30 days.”

Source: diabrowser.comFAQ: What if I want to delete my chats, files, or history?Checked on

Security

Which certifications and admin controls does Dia have?

Security certifications

Checked

SOC 2 Type II (1 certification) covering security, confidentiality and privacy for calendar year 2025; report issued 2026. Not HIPAA-compliant.

Vendor's wording: “The Browser Company completed a SOC 2 Type II examination for Dia covering security, confidentiality, and privacy for calendar year 2025.”

Source: diabrowser.comFAQ: Has Dia completed a SOC 2 Type II audit?Checked on

Admin controls for AI

Checked

Yes, through device management: admins can disable AI features on specific websites and turn off content sharing for the whole organisation. Presented as For Work features; not tied to this self-serve plan.

Vendor's wording: “Yes. Dia supports MDM controls that let you disable all AI-powered features on specific websites.”

Source: diabrowser.comDoes Dia offer AI security controls?Checked on

The vendor doesn't say: EU hosting, DPA, sub-processors, price.

Alternatives

Dia alternatives that don't train on your data

Other research, forms and storage tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • Google Drive

    Google Workspace Business Standard · €13.60 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Google Forms

    Google Workspace Business Standard · €13.60 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Jotform

    Silver · See details

    Doesn't train on your dataEU hosting available · DPA on request

    ✓✓✓✓✓

  • Microsoft Copilot Chat in Microsoft Edge

    work account, included with Microsoft 365 · See details

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Cal.com

    Teams · $12 / user / mo

    Doesn't train on your dataNo EU hosting · DPA on request

    ✓✕✓✓✓

If no plan gives you the training default or data location you need, the tool may not be the right fit. We design and build what your team is missing around your own rules, and keep it running after launch.

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