Data

Motion and the GDPR: AI training, data location and DPA

Business AI: Trains on your data, with no documented way to stop it. No EU hosting · DPA not stated.

Vendor: NexusBird, Inc. (d/b/a Motion), San Francisco, CaliforniaResearch, forms and storageChecked on How we check

Verdict

Is Motion GDPR compliant?

Business AI

Business

Trains on your data, with no documented way to stop it

No EU hosting · DPA not stated

Price: $29 / user / mo

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Training

Does Motion train on your data?

Trains on your data by default?

Checked

Trains on your data, with no documented way to stop it.

Yes: the Privacy Policy lists training machine learning algorithms as a use of collected information, and the Master Subscription Agreement allows anonymised service data for ML training. The security page's no-training promise does not override this.

Vendor's wording: “Training and developing machine learning algorithms, and identification of industry trends and developments, and anonymous benchmarking;”

Source: usemotion.com2. How we use your informationChecked on

Location

Where does Motion store your data?

Where data is stored by default

Checked

United States: customer data is stored on Google Cloud Platform in the Central-1 region, in Iowa.

Vendor's wording: “Data is stored in Google’s Central-1 region, based in Iowa.”

Source: usemotion.comSecurity page > Data hostingChecked on

EU hosting on this plan

Checked

No EU hosting.

No. The security page says data is not stored in the EU and it is not possible to request EU-only storage.

Vendor's wording: “Data is not stored in the European Union, and at this time unfortunately it is not possible to request your data to only be stored in the European Union.”

Source: usemotion.comSecurity page > Data hostingChecked on

Processors

Who else handles Motion data?

Sub-processors (companies that handle the data for them)

Checked

Published.

Yes: public list at https://www.usemotion.com/legal/subprocessors (last updated April 29, 2025), 22 entries, all in the United States. Only OpenAI is named as an AI provider; Google Cloud Platform is listed as compute.

Vendor's wording: “Motion may engage third-party service providers to assist in providing our Services”

Source: usemotion.comMotion Subprocessors tableChecked on

EU–US Data Privacy Framework

Checked

Not listed.

No listing found for search term 'NexusBird'

Source: dataprivacyframework.govSearch 'NexusBird' returned 'Query returned no results'Checked on

Retention

How long does Motion keep your data?

How long data is kept

Checked

Personal information is kept for the life of the account and up to one year after deletion unless earlier deletion is requested, then deleted or de-identified from active systems and backups. LLM inputs and outputs are held briefly for debugging.

Vendor's wording: “We retain personal information for the duration of your account and for up to one year after an account is deleted, unless you request earlier deletion.”

Source: usemotion.comPrivacy Policy > Data RetentionChecked on

Security

Which certifications and admin controls does Motion have?

Security certifications

Checked

1 named: SOC 2 Type II (audited by Prescient Assurance).

Vendor's wording: “NexusBird, Inc (dba Motion) successfully completed the AICPA Service Organization Control (SOC) 2 Type II audit.”

Source: usemotion.comSecurity page > SOC 2Checked on

The vendor doesn't say: switch-off, DPA, admin controls, price.

Alternatives

Motion alternatives that don't train on your data

Other research, forms and storage tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • Google Drive

    Google Workspace Business Standard · €13.60 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Google Forms

    Google Workspace Business Standard · €13.60 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Jotform

    Silver · See details

    Doesn't train on your dataEU hosting available · DPA on request

    ✓✓✓✓✓

  • Microsoft Copilot Chat in Microsoft Edge

    work account, included with Microsoft 365 · See details

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Cal.com

    Teams · $12 / user / mo

    Doesn't train on your dataNo EU hosting · DPA on request

    ✓✕✓✓✓

If no plan gives you the training default or data location you need, the tool may not be the right fit. We design and build what your team is missing around your own rules, and keep it running after launch.

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