Data

Zapier and the GDPR: AI training, data location and DPA

Team: Trains on your data unless you switch it off. No EU hosting · DPA in the terms.

Vendor: ZapierAutomationChecked on How we check

Verdict

Is Zapier GDPR compliant?

Free

Free

Trains on your data unless you switch it off

No EU hosting · DPA in the terms

Price: Free

Team

Business

Trains on your data unless you switch it off

No EU hosting · DPA in the terms

Price: From €63.09 / mo

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Plans

Which Zapier plan stops the AI training?

Every one of the 2 plans we checked trains on your data or doesn't say.

Training

Does Zapier train on your data?

Trains on your data by default? · Free

Checked

Trains on your data unless you switch it off.

Yes, in de-identified form: Zapier may derive de-identified data sets from customer content and use them to improve its products, including model training, unless the account submits the opt-out form; only Company and Enterprise plans are opted out automatically

Source: zapier.comSection 7(b) 'Improvements', clauses (ii) and (iii) (effective 9 Apr 2026)Checked on

Trains on your data by default? · Team

Checked

Trains on your data unless you switch it off.

Conditional yes: Zapier may derive de-identified data sets from customer content and use them, including for model training, unless the customer submits an opt-out form; Company and Enterprise plans are opted out automatically

Source: zapier.comSection on Usage Information and Derived Data (effective 9 Apr 2026)Second source: zapier.comChecked on

Switch-off

How do you turn off AI training in Zapier?

How to switch training off · Free

Checked

You can switch the training off.

Only by form: the account must submit Zapier's opt-out form linked in the terms; no in-app switch is described

Source: zapier.comSection 7(b) 'Improvements'Checked on

How to switch training off · Team

Checked

You can switch the training off.

The account must submit Zapier's opt-out form (linked in Terms of Service section on Improvements). No in-app switch is described for Team; Company and Enterprise plans are opted out automatically

Source: zapier.comSection 'Improvements', clause (ii) and (iii) on Derived DataChecked on

Location

Where does Zapier store your data?

Where data is stored by default · Free

Checked

United States (AWS)

Source: zapier.comData storage sectionChecked on

EU hosting on this plan · Free

Checked

No EU hosting.

Not available

Source: zapier.comData storage sectionChecked on

Where data is stored by default · Team

Checked

United States (AWS)

Source: zapier.comData Privacy FAQ, 'Where does Zapier store data?'Checked on

EU hosting on this plan · Team

Checked

No EU hosting.

Not available

Source: zapier.comData Privacy FAQ, EU-only storage questionChecked on

Contract

Does Zapier sign a data processing agreement?

Data processing agreement (DPA) · Free

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DPA in the terms.

Yes. The DPA (effective 27 Aug 2026) is incorporated by reference in the Terms of Service; no signature needed

Source: zapier.comPreambleSecond source: zapier.comChecked on

Data processing agreement (DPA) · Team

Checked

DPA in the terms.

Yes. DPA (effective 27 Aug 2026) is incorporated by reference in the Terms of Service; no signature needed, signed copy available

Source: zapier.comPreamble and introductory noteChecked on

Processors

Who else handles Zapier data?

Sub-processors (companies that handle the data for them) · Free

Checked

33 listed.

Public. 33 third-party entries (23 infrastructure, 5 support, 5 service-specific) plus affiliates; 8 named AI providers; new version effective 23 Oct 2026

Source: zapier.comSub-processor tablesChecked on

EU–US Data Privacy Framework · Free

Checked

On the list.

Active (Zapier, Inc.; EU-US DPF, Swiss-US DPF, UK Extension)

Source: dataprivacyframework.govSearch 'Zapier'Checked on

Sub-processors (companies that handle the data for them) · Team

Checked

33 listed.

Public. 33 third-party entries (23 infrastructure, 5 support, 5 service-specific) plus affiliates; 8 named AI providers; all list USA, Meta also other countries. New version posted 9 Oct 2026, effective 23 Oct 2026

Source: zapier.comPosted/effective dates; three tablesChecked on

Retention

How long does Zapier keep your data?

How long data is kept · Free

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Zap content and history are kept for 29 to 69 days: Zapier deletes data older than the previous month on the first Monday of each month

Source: zapier.comSection on data retention ('On the first Monday of each month…')Checked on

How long data is kept · Team

Checked

Zap content and history are kept for 29 to 69 days: Zapier deletes data older than the previous month on the first Monday of each month. Only Company and Enterprise can set a custom 7–30 day period

Source: zapier.comSection on data retention ('On the first Monday of each month…')Checked on

Security

Which certifications and admin controls does Zapier have?

Security certifications · Free

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SOC 2 Type II and SOC 3 reports; no ISO certification listed

Source: trust.zapier.comTrust Center 'Badges'Checked on

Admin controls for AI · Free

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Not offered: the Admin Center is available on Team and Enterprise plans only

Source: help.zapier.comBox 'Available on plans: Team or Enterprise plan'Checked on

Security certifications · Team

Checked

SOC 2 Type II and SOC 3 reports; GDPR and CCPA badges. No ISO certification listed

Source: trust.zapier.comTrust Center 'Badges' and announcement of 3 Aug 2026Checked on

Price

What does Zapier cost?

Price, as shown in Germany · Free

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Free.

Free (USD 0 per month; 'Free forever')

Source: zapier.comPlan card 'Free'Checked on

Price, as shown in Germany · Team

Checked

From €63.09 / mo.

From EUR 63.09 per month billed yearly, for the account (up to 25 users, lowest task tier); not per seat

Source: zapier.comCurrency selector EUR, 'Pay yearly' selected, Team cardChecked on

Alternatives

Zapier alternatives that don't train on your data

Other automation tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • n8n Cloud

    Pro · €50 / mo

    Doesn't train on your dataData in the EU by default · DPA on request

    ✓✓✓✓✓

  • Microsoft Power Automate

    Premium · €13.00 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓?✓

  • Tray.ai

    Pro · Quote only

    Doesn't train on your dataEU hosting not documented · DPA in the terms

    ✓?✓✓✓

If no plan gives you the training default or data location you need, the tool may not be the right fit. We design and build what your team is missing around your own rules, and keep it running after launch.

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