Data

Grok and the GDPR: AI training, data location and DPA

Business: Doesn't train on your data. EU hosting not documented · DPA in the terms.

Vendor: SpaceXSI (xAI)AssistantsChecked on How we check

Verdict

Is Grok GDPR compliant?

Free

Free

Trains on your data unless you switch it off

EU hosting not documented · no DPA

Price: Free

Business

Business

Doesn't train on your data

EU hosting not documented · DPA in the terms

Price: $30 / user / mo

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Plans

Which Grok plan stops the AI training?

Training stops on Business. Free train on your data.

Training

Does Grok train on your data?

Trains on your data by default? · Free

Checked

Trains on your data unless you switch it off.

Yes, unless the user opts out: SpaceXSI may use prompts, searches, uploads and Grok's responses to train its models; Private Chat is excluded

Source: x.aiFAQ 'Does SpaceXSI use my content for model training?'Second source: x.aiChecked on

Trains on your data by default? · Business

Checked

Doesn't train on your data.

No. Grok Business lists 'No training', and SpaceXSI says it does not use business data, prompts or outputs to train its models

Source: x.aiPricing card feature list ('No training')Second source: x.aiChecked on

Switch-off

How do you turn off AI training in Grok?

How to switch training off · Free

Checked

You can switch the training off.

The user deselects 'Improve the model': on grok.com under Settings > Data, in the app under Settings > Data Controls. Only new conversations are affected; Private Chat (ghost icon) is never used for training. Grok inside X has its own setting in X

Source: x.aiFAQ 'How do I select whether my content is used for model training?'Checked on

Contract

Does Grok sign a data processing agreement?

Data processing agreement (DPA) · Free

Checked

No DPA.

No. The consumer privacy policy applies, with SpaceXSI as controller; it states it does not cover data processed for business customers

Source: x.aiOpening scope paragraphChecked on

Data processing agreement (DPA) · Business

Checked

DPA in the terms.

Yes. When personal data is submitted, SpaceXSI's DPA applies automatically and is incorporated into its Enterprise Terms of Service

Source: x.aiFAQ on the Data Processing AddendumChecked on

Processors

Who else handles Grok data?

Sub-processors (companies that handle the data for them) · Free

Checked

Published.

No list specific to consumers. The privacy policy names categories of service providers (hosting, cloud, analytics, content delivery, support, payments); SpaceXSI's public sub-processor list has 24 entries, 23 in the US

Source: x.aiSection on disclosure 'To our contracted service providers'Second source: x.aiChecked on

EU–US Data Privacy Framework · Free

Checked

Not listed.

No listing found for search terms 'xAI', 'X.AI' or 'SpaceX'

Source: dataprivacyframework.govSearches 'xAI', 'X.AI', 'SpaceX' each returned 'Query returned no results' (control search 'Zapier' returned its listing)Checked on

Sub-processors (companies that handle the data for them) · Business

Checked

24 listed.

Public. 24 entries: 23 in the US (AWS, Google Cloud, Oracle, Cloudflare, MongoDB, Stripe and others) and a SpaceXSI subsidiary in the UK

Source: x.aiSubprocessor tableChecked on

EU–US Data Privacy Framework · Business

Checked

Not listed.

No listing found for search terms 'xAI', 'X.AI' or 'SpaceX'

Source: dataprivacyframework.govSearches 'xAI', 'X.AI', 'SpaceX' each returned 'Query returned no results' (control search 'Zapier' returned its listing)Checked on

Retention

How long does Grok keep your data?

How long data is kept · Free

Checked

Conversations stay until the user deletes them; deleted chats and Private Chats are removed within 30 days unless de-identified or needed for safety or legal reasons

Source: x.aiFAQ 'How long does SpaceXSI retain my information?'Second source: x.aiChecked on

How long data is kept · Business

Checked

Custom data retention is listed as a Grok Business feature; no default period for chats is stated. API inputs and outputs are deleted within 30 days unless agreed otherwise

Source: x.aiPricing card feature list ('Custom data retention')Second source: x.aiChecked on

Security

Which certifications and admin controls does Grok have?

Admin controls for AI · Free

Checked

Not offered: a personal account has no admin; the user manages training, personalisation and deletion

Source: x.aiSections on data controls and deletionChecked on

Security certifications · Business

Checked

SOC 2 Type I and Type II; GDPR and CCPA compliance claimed. The Trust Center requires a sign-up form

Source: x.aiBadges at the top and 'Security & compliance' in the pricing cardSecond source: trust.x.aiChecked on

Admin controls for AI · Business

Checked

Partly. Grok Business includes role-based access control, team and seat management, SSO and SCIM, connectors and audit controls; switching individual AI features off is not described

Source: x.aiPricing card feature listChecked on

Price

What does Grok cost?

Price, as shown in Germany · Free

Checked

Free.

Free use is available, including without an account; paid SuperGrok prices appear only after sign-in and were not captured

Source: x.aiFAQs on use without logging in and on retention for unregistered usersChecked on

The vendor doesn't say: data location, EU hosting.

Alternatives

Grok alternatives that don't train on your data

Other assistants tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • Langdock

    Business · €29.00 / user / mo

    Says it doesn't train on your dataData in the EU by default · DPA in the terms

    ✓✓✓✓✓

  • Microsoft 365 Copilot

    Business add-on · €18.20 / user / mo

    Doesn't train on your dataData in the EU by default · DPA in the terms

    ✓✓✓✓✓

  • nele.ai

    usage-based credit subscription · See details

    Doesn't train on your dataEU hosting available · DPA on request

    ✓✓✓✓✓

  • Proton Lumo

    Professional · €11.99 / user / mo

    Says it doesn't train on your dataData in the EU (vendor says) · DPA on request

    ✓✓✓✓✓

  • Gemini in Google Workspace

    Business Standard · €13.60 / user / mo

    Doesn't train on your dataLimited EU hosting · DPA in the terms

    ✓–✓✓✓

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