Data

Lindy and the GDPR: AI training, data location and DPA

Team: Doesn't train on your data. EU hosting not documented · DPA on request.

Vendor: Crivello Corp (Lindy)AssistantsChecked on How we check

Verdict

Is Lindy GDPR compliant?

Team

Business

Doesn't train on your data

EU hosting not documented · DPA on request

Price: $29.99 / user / mo

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Training

Does Lindy train on your data?

Trains on your data by default?

Checked

Doesn't train on your data.

No. Terms say Lindy does not use customer content to train AI models and its AI providers have agreed not to; the security page says the same for your data.

Vendor's wording: “We do not use your Contributions to train AI models, and our AI model providers have agreed not to use them to train their models.”

Source: lindy.aiContributions sectionSecond source: lindy.aiChecked on

Location

Where does Lindy store your data?

Where data is stored by default

Checked

United States. The Terms say the Services are hosted in the United States; cloud providers named in the privacy policy are Google Cloud Platform, Amazon Web Services, DigitalOcean, MongoDB and Cloudflare.

Vendor's wording: “Please be advised the Services are hosted in the United States.”

Source: lindy.aiSection 19 Privacy PolicySecond source: lindy.aiChecked on

EU hosting on this plan

Vendor says

EU hosting not documented.

Vendor claim only: the security page says residency requirements are supported; no EU region, setting or plan is described, and the Terms say the Services are hosted in the United States.

Vendor's wording: “Data deletion requests, access rights, and residency requirements are all supported.”

Source: lindy.aiPrivacy ControlsChecked on

Contract

Does Lindy sign a data processing agreement?

Data processing agreement (DPA)

Checked

DPA on request.

Yes. Data Processing Terms are built into the Terms of Service (no separate signing); Lindy acts as processor and the customer can ask to sign standard contractual clauses.

Vendor's wording: “When and to the extent we are acting as a Processor in our provision of the Services, and you are acting as the Controller, the following provisions apply:”

Source: lindy.aiData Processing TermsChecked on

Processors

Who else handles Lindy data?

Sub-processors (companies that handle the data for them)

Checked

Not public.

No standalone list; the privacy policy names 32 companies by group (the terms authorise them). AI providers: Anthropic, OpenAI, Perplexity AI, Exa Labs, ElevenLabs, Deepgram.

Vendor's wording: “AI Model & AI Service Providers: Anthropic, OpenAI, Perplexity AI, Exa Labs, ElevenLabs, Deepgram”

Source: lindy.aiVendors, Consultants, and Other Third-Party Service ProvidersChecked on

EU–US Data Privacy Framework

Checked

Not listed.

No listing found for search term 'Crivello', 'Lindy'

Source: dataprivacyframework.govSearch 'Crivello', 'Lindy' returned 'Query returned no results'Checked on

Retention

How long does Lindy keep your data?

How long data is kept

Checked

No fixed period published. On account termination Lindy deactivates or deletes data from active databases (some kept for fraud and legal reasons); processor terms promise prompt deletion of customer personal data after the service ends, with certification on request.

Vendor's wording: “We shall promptly delete (and certify to such deletion upon your written request) all copies of Company Personal Data after the date of our cessation of the provision of the Services to you.”

Source: lindy.aiData Processing Terms item 9Second source: lindy.aiChecked on

Security

Which certifications and admin controls does Lindy have?

Security certifications

Checked

1 audited certification: SOC 2 Type II (audited by Johanson Group); HIPAA, GDPR and PIPEDA compliance are also claimed.

Vendor's wording: “SOC 2 Type II Certified Audited by Johanson Group.”

Source: lindy.aiCompliance & CertificationsChecked on

The vendor doesn't say: admin controls, price.

Alternatives

Lindy alternatives that don't train on your data

Other assistants tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • Langdock

    Business · €29.00 / user / mo

    Says it doesn't train on your dataData in the EU by default · DPA in the terms

    ✓✓✓✓✓

  • Microsoft 365 Copilot

    Business add-on · €18.20 / user / mo

    Doesn't train on your dataData in the EU by default · DPA in the terms

    ✓✓✓✓✓

  • nele.ai

    usage-based credit subscription · See details

    Doesn't train on your dataEU hosting available · DPA on request

    ✓✓✓✓✓

  • Proton Lumo

    Professional · €11.99 / user / mo

    Says it doesn't train on your dataData in the EU (vendor says) · DPA on request

    ✓✓✓✓✓

  • Gemini in Google Workspace

    Business Standard · €13.60 / user / mo

    Doesn't train on your dataLimited EU hosting · DPA in the terms

    ✓–✓✓✓

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