Data

neuroflash and the GDPR: AI training, data location and DPA

Pro: Says it doesn't train on your data. EU hosting not documented · DPA not stated.

Vendor: neuroflash GmbHAssistantsChecked on How we check

Verdict

Is neuroflash GDPR compliant?

Pro

Business

Says it doesn't train on your data

EU hosting not documented · DPA not stated

Price: See details

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Training

Does neuroflash train on your data?

Trains on your data by default?

Vendor says

Says it doesn't train on your data.

No, according to the vendor: pricing-page FAQ says no training of its models with your data. The privacy statement and terms do not mention training.

Vendor's wording: “Servers are located in Germany, we are ISO/IEC 27001:2022 certified, and we process your content exclusively to provide the service. No transfer to third parties, no training of our models with your data.”

Source: neuroflash.comFAQ: What happens to my data?Checked on

Location

Where does neuroflash store your data?

Where data is stored by default

Checked

Personal data is stored in the EU (Google Cloud Platform and Raidboxes, Germany); AI queries are processed in the EU and the USA on external providers' servers, with US providers on the Data Privacy Framework.

Vendor's wording: “We process your AI queries within the neuroflash app in the EU and in the USA on servers of external providers.”

Source: neuroflash.comXIII. Server locationChecked on

EU hosting on this plan

Checked

EU hosting not documented.

Storage is in the EU by default. AI queries are processed in the EU and the USA, and no setting to restrict them to the EU is described.

Vendor's wording: “We process your AI queries within the neuroflash app in the EU and in the USA on servers of external providers.”

Source: neuroflash.comXIII. Server locationChecked on

Processors

Who else handles neuroflash data?

EU–US Data Privacy Framework

Checked

EU or Swiss vendor.

Not applicable (EU-based vendor, neuroflash GmbH, Hamburg)

Vendor's wording: “neuroflash GmbH Managing Director: Dr. Jonathan Taddäus Mall (LinkedIn) Wulfsdorfer Weg 100 22359 Hamburg, Germany”

Source: neuroflash.comLegal noticeChecked on

Security

Which certifications and admin controls does neuroflash have?

Security certifications

Vendor says

ISO/IEC 27001:2022 (1 certification), claimed on the pricing page.

Vendor's wording: “Servers are located in Germany, we are ISO/IEC 27001:2022 certified, and we process your content exclusively to provide the service. No transfer to third parties, no training of our models with your data.”

Source: neuroflash.comFAQ: What happens to my data?Checked on

Price

What does neuroflash cost?

Price, as shown in Germany

Checked

See details.

84 EUR per user per month, billed annually, plus VAT.

Vendor's wording: “Pro 84€/ month per user billed annually · plus VAT”

Source: neuroflash.comCompare plans, ProChecked on

The vendor doesn't say: DPA, sub-processors, retention, admin controls.

Alternatives

neuroflash alternatives that don't train on your data

Other assistants tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • Langdock

    Business · €29.00 / user / mo

    Says it doesn't train on your dataData in the EU by default · DPA in the terms

    ✓✓✓✓✓

  • Microsoft 365 Copilot

    Business add-on · €18.20 / user / mo

    Doesn't train on your dataData in the EU by default · DPA in the terms

    ✓✓✓✓✓

  • nele.ai

    usage-based credit subscription · See details

    Doesn't train on your dataEU hosting available · DPA on request

    ✓✓✓✓✓

  • Proton Lumo

    Professional · €11.99 / user / mo

    Says it doesn't train on your dataData in the EU (vendor says) · DPA on request

    ✓✓✓✓✓

  • Gemini in Google Workspace

    Business Standard · €13.60 / user / mo

    Doesn't train on your dataLimited EU hosting · DPA in the terms

    ✓–✓✓✓

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