Fellow and the GDPR: AI training, data location and DPA

Doesn't train on your data.

No. Fellow states it never uses meeting data to train AI models; the sub-processor page repeats that customer data is not used to train AI models.

Vendor's wording: “Fellow never uses your meeting data to train AI models. All AI features are covered by Fellow's SOC 2 Type II, HIPAA, and GDPR compliance.”

Source: help.fellow.aiSecurity and privacyChecked on 19 October 2026

Canada: hosted on Amazon Web Services in the Canada Central region.

Vendor's wording: “Fellow hosts its infrastructure on Amazon Web-Services (AWS) in the Canada Central region.”

Source: help.fellow.aiFellow Server InfrastructureChecked on 19 October 2026

DPA not stated.

GDPR-compliant data processing agreements are mentioned in the help centre; how one is concluded for the Business plan is not described (pricing page lists 'Custom contracts' only on Enterprise).

Vendor's wording: “GDPR compliant data processing agreements, Fellow has an on staff Data Protection Officer”

Source: help.fellow.aiGDPR ComplianceChecked on 19 October 2026

Published.

Yes, public list at https://fellow.ai/fellow-app-sub-processors (last updated 13 Oct 2026): 27 entries in 5 groups (26 distinct companies; Google appears twice). AI/model providers: Anthropic, OpenAI, Google, Groq, Together.ai, Exa.ai; plus Recall AI, Deepgram, AssemblyAI, Fly.io for recording and transcription.

Vendor's wording: “The following sub-processors provide services specific to AI-related functionality within the Fellow platform.”

Source: fellow.aiAI-Related Service Providers (Optional)Checked on 19 October 2026

Not listed.

No listing found for search term 'Fellow Insights'

Source: dataprivacyframework.govSearch 'Fellow Insights' returned 'Query returned no results'Checked on 19 October 2026

Transcripts and summaries are kept until the note is deleted; recordings have no time limit. Auto-delete schedules are Enterprise only; members can delete a meeting's artifacts. Admin-requested deletions can remain in backups up to 30 days.

Vendor's wording: “Transcripts and summaries are stored indefinitely, for as long as the meeting note itself remains on Fellow (that is, until it is deleted).”

Source: help.fellow.aiHow long will our calls and transcriptions be stored?Checked on 19 October 2026

SOC 2 Type II (1 certification; report under NDA). It also states HIPAA and GDPR compliance, which are not certifications.

Vendor's wording: “Our latest SOC 2 Type II report covers the Security and Confidentiality criteria and is valid for 12 months.”

Source: help.fellow.aiSOC 2 ComplianceChecked on 19 October 2026

Yes. Admins can switch off third-party AI features for the whole workspace (Workspace Settings > Security > Artificial Intelligence).

Vendor's wording: “can be controlled by administrators in your organization with a toggle in your Workspace settings in the Platform (Workspace Settings -> Security -> Artificial Intelligence)”

Source: fellow.appService Providers related to Fellow's AI servicesChecked on 19 October 2026