Data

Plaud and the GDPR: AI training, data location and DPA

Team: Doesn't train on your data. Data in the EU by default · DPA on request.

Vendor: PlaudMeetings and notesChecked on How we check

Verdict

Is Plaud GDPR compliant?

Pro (with recorder)

Personal

Doesn't train on your data

Data in the EU by default · no DPA

Price: $8.33 / mo

Team

Business

Doesn't train on your data

Data in the EU by default · DPA on request

Price: $20 / user / mo

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Plans

Which Plaud plan stops the AI training?

None of the 2 plans we checked trains on your data.

Training

Does Plaud train on your data?

Trains on your data by default? · Pro (with recorder)

Checked

Doesn't train on your data.

No. Plaud does not train its own or third-party models on recordings, photos or text unless the user opts in explicitly; its AI providers are contractually barred from training

Source: plaud.ai'No training by default' and FAQ 'How can you guarantee that users' data is never used for training purposes?'Second source: plaud.aiChecked on

Trains on your data by default? · Team

Checked

Doesn't train on your data.

No. Plaud does not train its own or third-party models on recordings, photos or text unless the user opts in explicitly; its AI providers are contractually barred from training

Source: plaud.ai'No training by default' and FAQ 'How can you guarantee that users' data is never used for training purposes?'Second source: plaud.aiChecked on

Location

Where does Plaud store your data?

Where data is stored by default · Pro (with recorder)

Checked

In the user's region: Plaud runs AWS data centres in the US (West), the EU (Frankfurt), Japan and Singapore; European users' AI processing goes to EU-hosted providers of GPT, Claude and Gemini

Source: plaud.aiFAQ 'Where and how does Plaud process users' data?'Second source: plaud.aiChecked on

EU hosting on this plan · Pro (with recorder)

Checked

Data in the EU by default.

EU by default for users in Europe (Frankfurt), with EU-hosted AI processing; no private-cloud option

Source: plaud.aiFAQs on processing regions and private cloudChecked on

Where data is stored by default · Team

Checked

In the user's region: Plaud runs AWS data centres in the US (West), the EU (Frankfurt), Japan and Singapore; European users' AI processing goes to EU-hosted providers of GPT, Claude and Gemini

Source: plaud.aiFAQ 'Where and how does Plaud process users' data?'Second source: plaud.aiChecked on

EU hosting on this plan · Team

Checked

Data in the EU by default.

EU by default for users in Europe (Frankfurt), with EU-hosted AI processing; no private-cloud option

Source: plaud.aiFAQs on processing regions and private cloudChecked on

Contract

Does Plaud sign a data processing agreement?

Data processing agreement (DPA) · Pro (with recorder)

Checked

No DPA.

No. Individual plans fall under Plaud's consumer Terms of Service; the DPA is incorporated only into the Commercial Terms used for business plans

Source: plaud.aiFAQ 'Can you sign a Data Processing Agreement (DPA)?'Second source: plaud.aiChecked on

Data processing agreement (DPA) · Team

Checked

DPA on request.

Yes. Plaud's DPA with Standard Contractual Clauses is automatically part of its Commercial Terms of Service, accepted with the Order Form

Source: plaud.aiPreamble ('our Data Processing Addendum') and definition 1.9Second source: plaud.aiChecked on

Processors

Who else handles Plaud data?

Sub-processors (companies that handle the data for them) · Pro (with recorder)

Checked

Published.

Offered as a document in Plaud's Trust Center (not readable on the page). The trust page names AWS and the GPT, Claude and Gemini model families, all under zero-retention, no-training terms

Source: app.drata.comDocuments list ('PLAUD SUB-PROCESSOR LIST')Second source: plaud.aiChecked on

Sub-processors (companies that handle the data for them) · Team

Checked

Published.

Offered as a document in Plaud's Trust Center (not readable on the page). The trust page names AWS and the GPT, Claude and Gemini model families, all under zero-retention, no-training terms

Source: app.drata.comDocuments list ('PLAUD SUB-PROCESSOR LIST')Second source: plaud.aiChecked on

Retention

How long does Plaud keep your data?

How long data is kept · Pro (with recorder)

Checked

Data stays while the account is active and is deleted or anonymised after deactivation. With Cloud Sync off, audio and transcripts are deleted from the cloud once sent back to the phone

Source: plaud.aiFAQs on data retention and on local vs cloud processingSecond source: plaud.aiChecked on

How long data is kept · Team

Checked

Customers configure retention in the account; after the contract ends Plaud returns or deletes all customer personal data on instruction

Source: plaud.aiCustomer responsibilities ('configuring retention, access controls…')Second source: plaud.aiChecked on

Security

Which certifications and admin controls does Plaud have?

Security certifications · Pro (with recorder)

Checked

ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2, HIPAA and GDPR validation reports, and EN 18031 for the recorders

Source: app.drata.comSection 'Compliance'Second source: plaud.aiChecked on

Admin controls for AI · Pro (with recorder)

Checked

Not offered: an individual plan has no admin

Source: plaud.aiPlan comparison (team features only in Team)Checked on

Security certifications · Team

Checked

ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2, HIPAA and GDPR validation reports, and EN 18031 for the recorders

Source: app.drata.comSection 'Compliance'Second source: plaud.aiChecked on

Admin controls for AI · Team

Checked

Partly. Team adds user and seat management, shared team files and a team workspace; switching AI features off for the team is not described

Source: plaud.aiPlan card 'Team' ('Team Includes')Checked on

The vendor doesn't say: price.

Alternatives

Plaud alternatives that don't train on your data

Other meetings and notes tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • jamie

    Team · €33 / user / mo

    Doesn't train on your dataData in the EU by default · DPA on request

    ✓✓✓✓✓

  • Leexi

    Business · €39 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Noota

    Business · $39 / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • tl;dv

    Business (+1) · €29 / user / mo

    Doesn't train on your dataData in the EU by default · DPA in the terms

    ✓✓✓✓✓

  • Trint

    Advanced · See details

    Doesn't train on your dataEU hosting available · DPA on request

    ✓✓✓✓✓

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