Data

Linear and the GDPR: AI training, data location and DPA

Business: Doesn't train on your data. EU hosting available · DPA on request.

Vendor: Linear Orbit, Inc.Workspace and projectsChecked on How we check

Verdict

Is Linear GDPR compliant?

Business

Business

Doesn't train on your data

EU hosting available · DPA on request

Price: $16 / user / mo

No tool is GDPR compliant on its own: that depends on how your business uses it. This page shows the vendor's side, from its own pages. It is not legal advice.

Training

Does Linear train on your data?

Trains on your data by default?

Checked

Doesn't train on your data.

No. Linear will not use Customer Data, including AI prompts and outputs, to train, fine-tune or improve its own AI models, and its contracts require third-party AI providers not to train on it either.

Vendor's wording: “Linear will not use Customer Data, including Prompts or Outputs, to train, fine-tune, or otherwise improve Linear’s own AI models.”

Source: linear.appAI Services Addendum, 13.2 Model Training (Linear) and 13.3Checked on

Location

Where does Linear store your data?

Where data is stored by default

Checked

Chosen when the workspace is created: EU or US (security page). The DPA says Linear's primary processing takes place in the United States and the database runs on Google Cloud; which region is preselected is not stated.

Vendor's wording: “Customer acknowledges that Linear’s primary processing operations take place in the United States”

Source: linear.appDPA, Transfers of Personal DataChecked on

EU hosting on this plan

Checked

EU hosting available.

Yes. The security page says you choose EU or US storage for your data when creating a Linear workspace. Which plans offer it is not stated.

Vendor's wording: “Choose to store your data in the European Union or the United States when creating a Linear workspace.”

Source: linear.appSecurity, Multi-region hostingChecked on

Contract

Does Linear sign a data processing agreement?

Data processing agreement (DPA)

Checked

DPA on request.

Yes. The DPA supplements the Terms of Service; by accepting the Terms the customer enters into it, and the EU Standard Contractual Clauses are deemed signed.

Vendor's wording: “By executing the Agreement, Customer enters into this DPA on behalf of itself”

Source: linear.appData Processing Addendum, preambleChecked on

Processors

Who else handles Linear data?

Sub-processors (companies that handle the data for them)

Checked

Published.

Yes, listed in Exhibit B of the DPA at https://linear.app/dpa: 34 entries. AI providers: Google, Amazon Web Services, Anthropic, OpenAI, Fireworks AI, TypeSafe AI, Cohere, Braintrust Data.

Vendor's wording: “The following includes the information required by Annex I and Annex III of the EU SCCs”

Source: linear.appDPA Exhibit B, List of Authorized Sub-ProcessorsChecked on

EU–US Data Privacy Framework

Checked

Not listed.

No listing found for search term 'Linear Orbit'

Source: dataprivacyframework.govSearch 'Linear Orbit' returned 'Query returned no results'Checked on

Retention

How long does Linear keep your data?

How long data is kept

Checked

Personal data is kept while the account is open (and longer where the law requires); after the services end, Linear returns or deletes the customer's personal data at the customer's choice. No fixed period for AI prompts stated.

Vendor's wording: “Following completion of the Services, at Customer’s choice, Linear shall return or delete Customer’s Personal Data”

Source: linear.appDPA, return or deletion of Personal DataChecked on

Security

Which certifications and admin controls does Linear have?

Security certifications

Checked

2 named: SOC 2 Type II and ISO/IEC 27001:2022. HIPAA is offered via a BAA; GDPR is described as a commitment.

Vendor's wording: “Linear has achieved ISO/IEC 27001:2022 certification for its information security management system.”

Source: linear.appSecurity, Enterprise-grade securityChecked on

Admin controls for AI

Checked

Yes. The AI addendum refers to opting out of an AI service or feature through administrator controls, and says Linear will not re-enable it without the customer's action.

Vendor's wording: “If Customer has opted out of an AI Service or feature through Customer’s administrator controls in the Service”

Source: linear.appAI Services Addendum, 13.4 Opt-Out PersistenceChecked on

The vendor doesn't say: price.

Alternatives

Linear alternatives that don't train on your data

Other workspace and projects tools whose business plan doesn't train on your data and includes a DPA.

The five marks, in order: No AI training · EU hosting · DPA · Sub-processors listed · DPF or EU vendor. ✓ meets it, ✕ doesn't, – partly, ? not stated.

Tool · PlanVerdictYour five rules
  • Google Chat

    Google Workspace Business Standard · €13.60 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Miro

    Business · €20 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • monday.com

    Pro · €19 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

  • Teamwork.com

    Basics · $9.99 / user / mo

    Doesn't train on your dataEU hosting available · DPA on request

    ✓✓✓✓✓

  • Wrike

    Business · $25 / user / mo

    Doesn't train on your dataEU hosting available · DPA in the terms

    ✓✓✓✓✓

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